At jili online, your privacy is not an afterthought — it is built into how we operate. This Privacy Policy explains exactly what personal information we collect, why we collect it, how it is used, and the rights you have as a player based in the Philippines. We keep things plain and straightforward so you always know where you stand.
This Privacy Policy applies to all players and visitors who access jili online through our website at jilionline.org. We are committed to protecting the personal information of every Filipino player who registers, deposits, plays, or simply browses our platform. The policy outlines what data we gather, the lawful basis for processing it, how long we keep it, and the choices available to you. By using our platform, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, please discontinue use of the platform and contact our support team with any concerns. We review and update this policy periodically, and the date at the top of this page always reflects the most recent revision.
We collect personal information only when it is necessary to provide our services, verify your identity, process transactions, or comply with applicable Philippine regulations. The categories of information we may collect include:
We do not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data unless it is directly relevant to a responsible gaming assessment and you have provided explicit consent. All data collection is proportionate to the purpose for which it is used.
Your personal data is used exclusively to operate, improve, and secure the jili online platform for Filipino players. Specifically, we use your information to: create and manage your player account; verify your age and identity before allowing access to real-money features; process deposits and withdrawals through local PHP payment channels; detect and prevent fraud, money laundering, and unauthorised account access; respond to your support queries and resolve disputes; send you transactional notifications such as deposit confirmations and withdrawal updates; and comply with our obligations under applicable Philippine law and any applicable gaming regulations. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review. We do not sell, rent, or trade your personal information to third-party marketers under any circumstances.
We share your personal information only in the limited circumstances described below, and always with appropriate safeguards in place. Payment processors and banking partners receive only the financial data necessary to complete your transactions in Philippine pesos. Identity verification service providers receive the documents you submit solely for the purpose of confirming your eligibility to play. Our technology and hosting partners may process data on our behalf under strict contractual obligations that prohibit them from using your data for their own purposes. Regulatory authorities and law enforcement agencies in the Philippines may receive data when we are legally required to disclose it. In the event of a business transfer or acquisition, your data may be transferred to a successor entity, and you will be notified in advance. Outside of these scenarios, your data stays within the jili online platform and is not disclosed to any third party.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter to comply with our legal obligations, resolve disputes, and enforce our agreements. Account records and transaction histories are typically retained for a minimum of five years following account closure, in line with standard financial record-keeping requirements applicable in the Philippines. Device and usage logs are retained for shorter periods and are used primarily for security monitoring and platform improvement. When data is no longer required for any lawful purpose, we securely delete or anonymise it so that it can no longer be linked back to you. You may request deletion of your account and associated data at any time, subject to our legal retention obligations.
We apply a range of technical and organisational measures to keep your personal information secure at all times. Data transmitted between your device and our servers is protected using industry-standard encryption protocols. Access to personal data within our organisation is restricted to staff who need it to perform their specific role, and all such staff are bound by confidentiality obligations. We conduct regular security assessments and keep our systems updated to address emerging threats. Payment data is handled through PCI-DSS compliant payment processors and is never stored in plain text on our servers. In the unlikely event of a data breach that poses a risk to your rights, we will notify affected players and the relevant Philippine authorities in accordance with applicable law. While no system can guarantee absolute security, we take every reasonable step to protect your information.
As a player based in the Philippines, you have the following rights with respect to your personal data held by jili online. You have the right to access a copy of the personal information we hold about you. You have the right to request correction of any inaccurate or incomplete data. You have the right to request deletion of your data, subject to our legal retention obligations. You have the right to withdraw consent for any processing that is based solely on your consent, without affecting the lawfulness of processing carried out before withdrawal. You have the right to lodge a complaint with the relevant Philippine data protection authority if you believe your rights have been violated. To exercise any of these rights, please contact our support team using the details provided in the footer of this page. We will respond to all verified requests within a reasonable timeframe.
jili online uses cookies and similar technologies to keep you logged in, remember your preferences, and understand how players navigate the platform so we can improve the experience. Essential cookies are required for the platform to function and cannot be disabled. Analytical cookies help us understand aggregate usage patterns — these do not identify you personally and are used only to improve platform performance. We do not use advertising or cross-site tracking cookies, and we do not share cookie data with third-party advertisers. You can manage cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. For more information on the specific cookies we use, please contact our support team.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players by email or through an in-platform notice. Your continued use of jili online after any changes are posted constitutes your acceptance of the updated policy. We encourage you to review this page periodically so you are always informed about how your data is being handled. If you have questions about any aspect of this policy, our FAQ page is a helpful starting point, and our support team is always available to assist you.
A plain-language summary of the key commitments we make to every Filipino player on our platform.
Your personal information is never sold, rented, or traded to third-party marketers. Data shared with partners is limited strictly to what is needed to operate the platform and process your PHP transactions securely.
All data in transit between your device and our servers is protected by industry-standard encryption. Payment data is handled through PCI-DSS compliant processors and is never stored in plain text on our systems.
You can access, correct, or request deletion of your personal data at any time. Responsible gaming tools — including deposit limits and self-exclusion — are also fully in your hands through your account settings.
Our data practices are designed with Philippine players in mind. All transactions are in PHP, all communications are in Philippine English, and our obligations align with applicable Philippine data protection standards.
We do not use advertising cookies or cross-site tracking technologies. The only cookies we use are those essential to platform operation and anonymous analytics that help us improve your experience.
We review this Privacy Policy regularly and update it whenever our practices or applicable law changes. The "Last Updated" date at the top of the full policy always reflects the current version you are reading.
If you have questions about how jili online handles your personal data, our FAQ page covers the most common concerns from Filipino players. You can also create your account with confidence knowing your information is protected every step of the way.